Returns & Exchanges
We want you to love what you wear. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of receipt, provided items are unworn, unused, in original condition, and returned with tags attached and in original packaging. After 14 days, we are unable to offer a refund or exchange. Please note that we currently serve customers within the United States only.
To initiate a return, please contact us at customercare@christinearra.com with your order number and request. Once approved, we will provide a prepaid shipping label. Items must be returned within 7 days of receiving the label.
Please mail all returns to:
ARRA / Christine Arra, LLC
63 Rossmore Avenue
Bronxville, NY 10708
Refunds
Once your return is received and inspected, we will notify you of the outcome by email. Approved refunds are applied to your original payment method within a few business days. If you have not received your refund after checking with your bank and credit card provider, please contact us at customercare@christinearra.com.
Sale Items
All sale items are final sale and are not eligible for return or refund.
Exchanges
We gladly exchange items that are defective, damaged, or require a different size, subject to availability. To request an exchange, please contact us at customercare@christinearra.com. Exchanges are shipped via ground shipping.